Privacy Policy – U.S.A. Health Care Solutions

1. Information We Collect
We may collect personal information, including but not limited to:

  • Name, phone number, and address

  • Transportation schedule or appointment information

  • Insurance or Medicaid identification information (if applicable)

2. How We Use Your Information
Your personal information is used solely to:

  • Schedule and provide non-emergency medical transportation services

  • Contact you regarding your scheduled rides

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

3. Sharing of Personal Information
We do not sell or share your personal information with third parties for marketing purposes. Personal information may only be shared with:

  • Your healthcare providers or insurance carriers when necessary to coordinate transportation services

  • Our internal staff and authorized contractors who require this information to provide services

4. HIPAA Compliance
U.S.A. Health Care Solutions is fully HIPAA-compliant, meaning all personal and health-related information is protected according to federal privacy regulations. Your data is handled with strict confidentiality and security measures.

5. SMS/Text Messaging Consent
By providing your phone number, you consent to receive SMS messages from U.S.A. Health Care Solutions regarding transportation services. SMS consent is not shared with third parties or affiliates. Standard message and data rates may apply.

6. Accessibility
Our privacy policy is prominently available on all web forms where personal information or SMS consent is collected. It is also linked in the footer of every page of our website to ensure easy access.

7. Changes to this Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.